Cash on Delivery (COD)

Service Overview

Engineered for Maximum Operational Reliability

Cash on Delivery remains a critical payment method across the Saudi market. STS Wasel provides a secure, audited COD collection service equipped with mada POS mobile payment at the doorstep and strict financial controls.

Key Business Benefits

Support for both physical Cash and Doorstep mada/Credit Card POS payments.

Automated financial ledger and reconciliation reports in your merchant portal.

Predictable remittance schedule (weekly or bi-weekly) directly to your corporate bank account.

Strict cash handling insurance and security protocols.

Higher order conversion by offering buyers their preferred payment modality.

Core Service Capabilities

Doorstep Cash Collection

Mobile mada & Credit Card POS Terminals

Automated Daily Reconciliation

Merchant Remittance Statements

Real-time Collection Status Tracking

Standard Operating Procedure

Operational Workflow

How Cash on Delivery (COD) is processed from initiation to completion.

1

Order Dispatch with COD Amount

Shipment is flagged with the exact amount due in SAR.

2

Doorstep Payment

Courier collects cash or processes mada/credit card payment on delivery.

3

Daily Cash Settlement

Courier deposits funds at hub vaults; transactions are logged and reconciled.

4

Bank Transfer to Merchant

Funds are transferred to the merchant bank account according to schedule.

Who Is This Service For?

E-commerce stores targeting consumers who prefer cash or card on delivery

High-value goods with on-spot card payment verification

Omnichannel retailers offering flexible checkout options